This is customer service at it’s best!!! Thank you for treating us so well!!!! : )
Today was my second time visiting the Carlock Motors service department and once again, my service advisor, Jon drastically exceeded my expectations! I highly recommend this dealership! You’ll be hard pressed to find a dealership and service department that can/will provide better customer service.
Without question one the easiest, best transactions, I've ever made when buying a vehicle! A big THANK YOU to both Tanner Mashburn and Eric Griffin for the unmatched customer service and hospitality.
Just took delivery of my beautiful Giulia!Given the current circumstances, car buying is a bit tricky at the moment. Tanner made the whole process painless and quick. He provided me all the info I needed, answered questions over the phone and via text, and was always quick to respond.Video demonstrations were sent along the day of delivery so that Tanner could still go over the features of the car even though he would not be there in person, and the drop off driver was wearing protective gear as he unloaded the vehicle and handed over the keys which ...
We are fortunate to have these people in Nashville. Isaac worked on my Lotus and was meticulous with removing the front clam, replacing the radiator, and performing the oil cooler recall. He also mounted tires without a scratch on my wheel. This place will definitely help me keep my Elise in top shape. It's hard to find someone who knows what they're doing with these cars but if you need work done on your Lotus, I would highly recommend Carlock.
As always, I received top-notch service from both the service manager, John, and the service technician, Isaac. I am thoroughly impressed with the level of service and care provided by this dealership. I will continue to trust them with my Alfa Romeo for years to come.
John Mahoney is the best! Great place!
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